I would go into more detail, but I am exhausted for thinking about this further.
Everyone at Scranton was super friendly, knowledgeable and more importantly fast! Jimmy Yilmaz bent over backwards to accommodate my tight schedule and get me in my beautiful 2017 Yukon Denali XL on the same day. I couldn't be happier with the vehicle and the service so far. Tyler Durdan worked hard to make my purchase seamless and smooth. The service didn't stop once the deal was done. They went through the entire vehicle with me to explain all the features and answered all my questions. Even the owner checked in on us. We will certainly be recommending this dealership and especially Jimmy to our family and friends!
Everything was done so easily. From the test drive to the financing. All done withing a week. Nice touch was given to us when we picked it up. The weather was not so nice outside but our truck was nice and clean with a big red bow on it just for that Christmas present loo. Awesome!
I thank my lucky stars every day that I did not lease another car like I was going to from them. That's a whole separate story, but sufficed to say, I had put a deposit on a lease that they did not hold up their end of the bargain on. I guess I should thank them for their incompetence in that case, but I was super upset about that at the time too.
I wish I could give a lower rating. I am so irate with this company right now. I turned in a lease on time this past MARCH. I had never leased a car before, and none of this turn in process was properly explained to me, and so, I assumed they were taking care of everything as they should have. They did not, and now I have debt collectors calling me daily telling me I owe money to GM Financial for a car I turned in on time 6 month ago. I have run out of patience trying to get this resolved myself.
This is my 3rd return visit to purchase new vehicles over the years. This time I purchased 2... an SUV and a pickup truck. From sales to service to financing, I have always been treated with respect and kindness. I would highly recommend.
A year later and I'm still in love with my car. I suggest Jimmy A as the salesman to see. He will make sure you leave satisfied & even check up on you periodically to see how things are going.
Scranton Motors Inc is a US Car Dealer based in Vernon, Connecticut. Scranton Motors Inc is located at 777 Talcottville Rd, Vernon, CT 06066, USA.
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