BAD BAD BAD experience. In 20 years I've had my share of bad hair experiences. But I've never had to go elsewhere after 2 visits to have a professional fix what this place did. If I could help anyone.. offer anyone a piece of advice, it's find another salon. They're a dime a dozen in this area. Dont have regrets like me.
My experience at Shear Elegance was far above any other salon I have been to. First off the price was very affordable for a cut and color. I had the privilege to work with Joel. I know it's not easy when a customer comes in undecided and asking for suggestions. As a new mom I needed something different. He gave a new exciting color, dark but a little fun, and a cut that was easy maintenance. All of this while being personable and talking about how to control my post partum curls. The amazing customer service didn't stop there. I was unsure about the layering in the back so he assured me that if I felt the same way in the morning to call and he'd fix it so I was more comfortable. I did end up calling later that night. The next day I went in and by the way I described what I didn't like he was able to add more layers and take out the bulk of my thick hair. He also adjusted the color just a tiny bit so it was toned down. On top of this more than willing attitude to make sure my needs were met Joel gave, me some products to use on my curls because I had to come back. I had a wedding to attend that weekend. He offered what he called a "spoil visit" where he gave a wash and blow out and showed me techniques to use to gain control. Every single time I got there I was welcomed with a smile and felt wholeheartedly that I was listened to and what I wanted was important, and that I was put firs.. The work was done efficiently and neatly. My hair cut still feels fresh a week later. I definitely recommend and have been when I am asked where I got my hair done it looks so good. I am sad that I live in VA and this was all accomplished during a visit to see family! Looking forward to having another opportunity to go here for my color and cut!
I have been going to Shear Elegance for years after a friend recommended it to me. I have always had a very positive experience, and I receive quite a few compliments on my hair after I visit the salon. As a matter of fact, I love this salon so much that I had my hair styled for my wedding here along with other members of my bridal party. The owner usually works on my hair, and I appreciate the fact that he is a good listener, gives great advice, and is very accommodating. In my opinion, the whole staff is very pleasant and professional, and the salon is clean and orderly. I will continue to recommend this salon to others in the future.
Shear Elegance is a US Hair Care Studio based in Vernon, Connecticut. Shear Elegance is located at 54 Hartford Turnpike, Vernon, CT 06066, USA.
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